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Privacy Policy

  • Privacy Policy

 

Effective Date: August 4, 2025
Last Updated: August 4, 2025

Introduction

Wasatch Waste Management (“we,” “our,” or “us”) is committed to protecting your privacy and serving all residents with dignity and respect.

We proudly provide our services to you regardless of your nationality, origin, race, religion, language, or gender. We believe in creating inclusive communities through reliable, professional service for everyone.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

Information We Collect

1. Personal Information

  • Name and contact information (email, phone number)

  • Property/unit information and address

  • Account credentials and preferences

  • Payment information (if applicable)

2. Usage Information

  • App usage patterns and features accessed

  • Service request history and feedback

  • Communication with our support team

  • Device information and operating system

3. Location Information

  • Property location for service delivery

  • Employee location data for service verification (employees only)

  • GPS data for route optimization and service confirmation

How We Use Your Information

We use your information to:

  • Provide trash valet services and process service requests

  • Send service reminders and community notifications

  • Manage employee schedules and task assignments

  • Improve our services and app functionality

  • Communicate important updates and announcements

  • Comply with legal obligations

Information Sharing

We will never share, sell, or distribute your personal information to third-party companies for commercial purposes. Your information is not for sale.

We only share your personal information in the following limited circumstances:

  • With Your Consent – When you explicitly authorize us to share specific information

  • Service Providers – Trusted providers (e.g., hosting, analytics) who are bound by strict confidentiality agreements

  • Property Management – Basic service-related information necessary for coordinating waste management services

  • Legal Requirements – When required by law, court order, or legal process, or to protect our rights, safety, or property

Data Security

We implement appropriate security measures to protect your information, including:

  • Encryption of sensitive data

  • Secure servers and databases

  • Regular security assessments

  • Employee training on data protection

  • Limited access to personal information

Your Rights

You have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Delete your account and associated data

  • Export your data

  • Opt-out of non-essential communications

  • Withdraw consent for data processing

Data Retention

We retain your information:

  • While your account is active

  • For legitimate business purposes

  • As required by law

Note: Account data is deleted within 30 days of an account deletion request.

Children’s Privacy

Our services are not intended for children under 13.
We do not knowingly collect personal information from children under 13.

Changes to Privacy Policy

We may update this Privacy Policy periodically. Significant changes will be communicated through:

  • In-app notifications

  • Email notifications

  • Updated effective date

Contact Information

For privacy-related questions or requests, please contact us:

Wasatch Waste Management

Utah Residents – Your Privacy Rights

Utah residents have additional rights under the Utah Consumer Privacy Act (UCPA) and other state privacy laws, including:

  • Right to know what personal information is collected

  • Right to access your personal information

  • Right to delete your personal information

  • Right to correct inaccurate personal information

  • Right to opt-out of the sale of personal information (Note: We do not sell personal information)

  • Right to non-discrimination for exercising privacy rights

To exercise these rights, contact us using the details above.

Legal Compliance

This Privacy Policy complies with:

  • Utah Consumer Privacy Act (UCPA)

  • Utah Identity Theft Protection Act

  • Federal laws including the CAN-SPAM Act

  • Mobile app privacy requirements

  • Google Play and Apple App Store policies

We regularly review and update our practices to ensure ongoing compliance with applicable laws and regulations.

Consent

By using our app and services, you consent to the collection and use of your information as described in this Privacy Policy.